Poppy Sandoval

A Renewal & Expansion Playbook is only useful if someone can pick it up six months later and still trust it. That shapes how I build them. Structure is consistent, naming is consistent, and every input is recorded next to the output it produced. That means the work is auditable, and re-running it next quarter is a small job rather than starting over. I specialise in Support & Retention, Onboarding & Retention. Send your existing material if you have any - matching your formats is usually more valuable than imposing mine.

Files you receive: - Renewal & Expansion Playbook, in a re-usable structure - An input log written up so the work can be repeated - A short note on what to watch next time